Customer Solutions Engineer (Sales Engineer) - Buenos Aires
This position is based in Buenos Aires, Argentina.
The area: Partner Solutions Organization
Google's Partner Solutions Organization (PSO) is a technology group dedicated to developing and managing the company's largest and most strategic partnerships. Our multi-faceted professionals work together with teams throughout Google to address our partners' most pressing technology challenges - ones that have no simple answers. We create solutions for and build enduring long-term relationships with organizations that represent outstanding revenue opportunities and/or are strategically important for us to take new, world-shaping technologies to market.
The role: Customer Solutions Engineer (Sales Engineer)
As a Customer Solutions Engineer, you'll combine your exceptional communication skills, technical aptitude, and creative thinking to develop value propositions for our products and implement pre-sales presentations to our customers. Working directly with our Sales, Sales Operations, and Engineering teams, you'll be focused on improving the online experience of our clients by providing consulting services on Google Analytics and Website Optimizer. Also, you will create and present business arguments and proofs of concept built on various Google APIs and serve as communicator and evangelist of these technologies throughout the region. This means you'll be interacting closely and frequently with our customers on both technical and non-technical levels, as well as speaking with the media and attending events as a speaker.
Responsibilities:
- Provide training on Google’s measurement tools, support implementations and provide consulting services to help clients make informed, data-driven decisions.
- Evangelize Measurement Tools and Google APIs though events, blogs and other PR activities.
- Provide technical consulting and propose feasible solutions according to products' Terms and Conditions.
- Solve customers' business issues with Google technology, brainstorming with the Sales team on technical propositions to enhance customer websites around three vectors: traffic building, user engagement, and conversion capabilities.
- Propose, design, create and present prototypes, demos and proofs of concept to a wide variety of audiences, which include marketing professionals and engineers.
Requirements:
- Bachelor's degree in Computer Science or related major preferred, with a strong history of academic achievement; Master's degree a plus.
- Technical sales or field sales experience, with strong business knowledge (sales engineering or professional consulting experience is preferred).
- Excellent communication skills, proven ability to adapt your presentations to the technical level of the audience, and comfort with presenting technical materials to large groups.
- Application development experience, within UNIX and Windows environments.
- Strong technical background in Web technologies such as HTTP, HTML, XML, DNS, and TCP/IP, and experience with web services (SOAP, WSDL, and Apache Axis). Excellent coding skills in Java, Python, C++, or PHP preferred.
- Working knowledge of relational database administration (MySQL preferred).
- Fluent in English and Spanish.
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